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The Value of Workshops

Most organizations insulate their developers from requirements gathering activities.  They prefer to pass one or many documents specifying all application functions to the implementation team to act upon. Medullan prefers to integrate developers into projects as early as possible – even having them participate in the workshop as note taker or even facilitator. As a [...]

Visiting the Boston Medical Center

Touring the Boston Medical Center yesterday, what stood out most was the human dimension in the delivery of care that is not easily understood through statistics. While it was impressive that more than 130,000 patients a year are seen in the emergency room, or that 1,600 families a month depend on the food pantry, or that more than 400 prescriptions a month are filled in the free pharmacy – many for chronic diseases, it is only in seeing the experiences that patients and providers go through that one can paint a complete picture of the work done at the BMC.