With many health conditions (particularly outside disease management efforts), there’s a lack of a single coordinator of care. There’s been no tool that allowed the patient – the person most motivated to drive overall care coordination – to play this role, and no one else has stepped into the vacuum. One of the key areas of potential for collaborative networking/care management tools is that the patient may finally ascend to their rightful place in the overall coordination of their own care.
There are a huge number of people and organizations trying to solve the healthcare challenge. You can’t keep looking for the one, perfect solution – instead we must embrace a model of incremental and focused change.